Visiting the Prison
William Hartley
Meet William Hartley
York Castle Prison is the new exhibition at York Castle Museum
Museum Opening Times
We are open daily from 9.30am until 5pm, except 25 and 26 December and 1 January. (We open at 10am on Fridays during school term times) We usually close early in the afternoon on 24 December and 31 December.
Admission
Kids Go FREE
Children now get free entry to York Castle Museum - which includes the Prison - as long as they are with a paying adult.
Adult - £8 (Concessionary Adult - £7)
Children - FREE with a paying adult (includes concessionary adults)
This special offer does not apply to organised groups such as schools.
Residents with a York Card - FREE
Wheelchair users plus one carer - FREE
Come Back For Free
Tickets are valid for 12 months, at no extra charge, so you can come back as many times as you like for a year.
Tickets are personal and not transferable so we just need to take your name and address (this information is not passed on or used for marketing purposes) and you may be asked for ID on your return visit. If, for any reason you don't want to give your name and address, day tickets are available at the same price.
How to find us
York Castle Museum is in the centre of York, close to Clifford's Tower and the Coppergate Shopping Centre. Follow the green pedestrian signs to the 'Castle Area'.
For a map click here
Group Bookings
We welcome groups and offer discounts for parties of 10 or more.
Group admission
Adult - £6
Child - £3.50
Concession (Seniors/Benefits) - £5.50
Student - £5.50
Under 5s - free
Residents with a York Card - free
For school party group admission information, click here
To make a booking or for further information, contact Group Bookings (Monday - Friday) on 01904 650333 or email groupbookings@ymt.org.uk
Accessibility
Parking
Cars with a disabled parking permit can park for up to three hours on the road outside the main entrance to the museum. Vehicles can also drop off visitors at the main entrance. For more car park information click here
Museum building
The York Castle Prison exhibition is housed in York Castle Museum. The exhibition is on the ground floor and is fully accessible, though some original cell doorways may be too narrow for wheelchairs. A new disabled access ramp has made our famous Victorian Street, Kirkgate, more easily accessible.
Access to other parts of York Castle Museum is limited, as the upper floors of the museum are not yet accessible to wheelchair users. For this reason there is no admission charge for each wheelchair user or their carer. For more information click here
Toilets
There is one disabled toilet with baby changing facilities on the ground floor.
Main Shop
Browse around our main shop in the entrance area of the museum to find gifts with a nostalgic theme, including beautiful pieces of jewellery, collectors’ items and vintage toys.
The Pantry
The Pantry is a cosy, nostalgic shop at the back of our entrance area selling a selection of foodstuffs and sweets. For more information about both of our shops click here.
Café
The split-level self-service café is up 16 steps from the ground floor. However tables and seating are available in a quiet area behind the shop on the ground floor where café staff are happy to provide table service.